Privacy Policy

Elote Kicks ("Elote Kicks," "we," "us," or "our") respects your privacy and is committed to explaining how information may be collected, used, and shared when you visit elotekicks.com or purchase products from us.

This Privacy Policy describes our practices regarding information collected through our website.

1. Information We Collect

Depending on how you interact with our Website, we may collect information such as:

Information You Provide

When you create an account, place an order, contact us, or otherwise interact with our Website, you may provide information such as:

• Name

• Email address

• Billing and shipping address

• Telephone number, if provided

• Account login information

• Order and purchase information

• Information you provide when contacting customer service

• Other information you voluntarily provide

Payment Information

When you make a purchase, payment information is processed through the payment services available through our website and ecommerce platform.

We may receive information necessary to process and fulfill your order, but payment card information may be processed and stored by the applicable payment processor rather than directly by Elote Kicks.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically through Wix and technologies used to operate the Website.

This may include information such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Website interactions

• Approximate location information derived from technical information

• Referring website

• Date and time of visits

• Other technical or usage information

The specific information collected may depend on your browser, device, settings, and the services enabled on our Website.

2. How We Use Information

We may use information we collect to:

• Process and fulfill orders.

• Provide products and services.

• Create and manage customer accounts.

• Communicate with customers about orders.

• Respond to questions and customer service requests.

• Send transactional communications.

• Maintain and improve our Website.

• Protect the security and integrity of our Website and business.

• Detect, investigate, and prevent fraud or unauthorized activity.

• Comply with legal obligations.

• Understand how visitors use our Website.

• Perform other purposes reasonably related to operating our business.

3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to operate the Website, maintain functionality, remember preferences, support ecommerce functionality, and understand website usage.

Because our Website is hosted and operated using Wix, Wix and its services may use cookies and similar technologies as part of providing the Website and its functionality.

The types of cookies and technologies used may change over time as we update our Website or enable additional functionality.

You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

4. Wix and Third-Party Service Providers

Our Website is built and hosted using Wix.

Wix may collect and process information in connection with providing website hosting, ecommerce, security, analytics, account, and other services.

Our Website may also use third-party providers necessary to process payments, ship orders, maintain website functionality, provide security, or perform other business functions.

These service providers may have access to certain information as necessary to provide their services.

We do not currently use separate third-party advertising or analytics platforms such as Google Analytics, Meta Pixel, or TikTok Pixel.

However, we may add or change services in the future as our business and Website develop.

5. Sharing Information

We may share information with service providers and other parties when reasonably necessary to operate our business, including:

• Website hosting and ecommerce providers.

• Payment processors.

• Shipping and delivery providers.

• Website security providers.

• Customer-support or communication providers.

• Professional advisors.

• Government authorities or law enforcement when legally required.

• Other parties when necessary to protect our rights, property, safety, customers, or business.

We do not sell your personal information as part of our ordinary business operations.

6. Customer Accounts

If you create an account on our Website, information associated with your account may be stored to provide account functionality and allow you to access information such as your order history.

You are responsible for maintaining the security of your account credentials.

7. Communications

We may contact you regarding your purchases, account, transactions, customer-service requests, or other matters related to your use of the Website.

If you voluntarily provide information for marketing communications, you may have the ability to opt out of certain promotional communications through the unsubscribe instructions included in those communications.

We will continue to send necessary transactional or service-related communications when appropriate.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, enforce agreements, and fulfill other legitimate business purposes.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

9. Data Security

We use reasonable measures designed to protect information maintained through our Website.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of information.

10. Children's Privacy

Our Website is not directed specifically toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us at elotekicks@gmail.com.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include, where applicable:

• Requesting access to personal information we maintain about you.

• Requesting correction of inaccurate information.

• Requesting deletion of certain personal information.

• Requesting information about how personal information is collected or used.

• Exercising other privacy rights provided by applicable state or federal law.

To make a privacy-related request, contact us at elotekicks@gmail.com.

We may need to verify your identity before fulfilling certain requests.

12. California and Other State Privacy Rights

Certain U.S. states have enacted privacy laws that provide residents with additional rights regarding personal information.

If a state privacy law applies to you and to Elote Kicks, we will provide the rights and disclosures required by applicable law.

Because privacy laws and their applicability can change, our privacy practices may be updated as necessary to remain consistent with applicable requirements.

13. Do Not Track

Some web browsers offer a "Do Not Track" setting. Because there is currently no universally accepted standard for responding to such signals, our Website may not respond to all browser-based Do Not Track signals.

14. Third-Party Websites

Our Website may contain links or connections to third-party websites or services.

If you follow a link to a third-party website, that website's privacy policy and terms will apply to your interaction with that website.

Elote Kicks is not responsible for the privacy practices, content, or security of third-party websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Elote Kicks
12650 Montana Ave, Suite 106
El Paso, TX 79938
United States

Email: elotekicks@gmail.com